Economic Assistance Supervisor - Hyannis

The*Department of Transitional Assistance (DTA)*is seeking qualified applicants for the position of Economic Assistance Supervisor. Our ideal candidate will provide daily supervision to the Economic Assistance unit in the performance of all tasks related to Transitional Aid to Families with Dependent Children (TAFDC), Emergency Aid to the Elderly, Disabled and Children (EAEDC) and employment services, while ensuring that all staff are motivated and empowered. DTA attracts people passionate about public service who love to work in a fast-paced environment and who are committed to diversity, equity, and inclusion. *_Duties and Responsibilities (these duties are a general summary and not all-inclusive):_* Ensure a high level of customer service is always maintained. Assist in overseeing and managing service delivery needs in the office, including, but not limited to, the waiting room. Ensure the unit performs effectively and develop techniques for the improvement of the unit’s performance...