Education Consultant

Working hours : 5 Days 9am - 6pm (Fixed Off Wednesday & Thursday)

Salary (commensurate with experience) : Up to RM5000 + Performance Bonus + 7 Days Leave

Duration : Permanent

Industry : Education / Training & Development

Responsibilities

• Support customer acquisition by onboarding new parents
• Promote and recommend suitable coding programmes
• Drive customer engagement through special programmes, competitions, and community events
• Build and maintain strong relationships with parents and act as their advocate
• Plan and execute lead generation activities (e.g. parent sharings, trial classes) and ensure class payments are collected
• Coordinate with teaching team on student assessments and follow up with parents for conversion
• Maintain accurate and updated customer records in the CRM system
• Track student progress and manage ongoing parent rel...