Edward Jones Remote Solutions Director

Shape the future of client interaction as the Remote Solutions Director at Edward Jones. Drive tailored branch support and improve practice team experiences across Canada.
This full-time position provides senior-level leadership and oversight for the Canadian Branch Remote Solutions organization. You will lead a significant team, ensuring high-quality remote licensed support while managing service effectiveness and delivery. Your strategic vision will transform how service teams meet client needs.
Key Responsibilities:
• Own performance metrics for branch remote solutions
• Guide service delivery with proactive management
• Set division's long-term strategy and objectives
• Develop frameworks for future organizational demands
• Promote a strong client service culture across teams
Requirements:
• Ten years in financial services or similar fields
• Five years in senior management roles
• Experience leading teams and managing leaders
• Proven success in...