EG - Collections Specialist

Client Relationship Building 

•  Responds to Clients and internal customers through various communication methods satisfying needs promptly and efficiently. 
•  Maintain Client records and escalate matters as required to the State Credit Manager. 
•  Client's account, administrative and credit matters are understood and championed. 
•  Work with client and other resources to understand the client's key business processes and independencies and provide solutions compatible with Rentokil Initial offerings. 
•  Work with Rentokil Initial functions to meet customer requirements and provide advice to Sales on contract and credit solutions. 
•  Perform client visits to enhance relationship, seek feedback and identify improvements for the overall account management practises. 
•  Prepare and reconcile spread sheets to support specific account, contract set ups and consolidations. 
•  Engage and educate clients to use electro...