Elc Executive (Telephony)

**About Kerry**:- Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries.Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world.Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition.A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
**About the role**:Overseeing end-to-end Lifecycle case administration (employee benefits, verification of employment letters, employee data changes, phone calls, etc.) for North America US & CA.Build stronger operations foundation (SOPs, KBAs) to ensure minor service disturbance.
**Key responsibilities**:- Handle incoming calls and make outgoing calls in English and preferably French.
- Maintaining employees' information on MySuccess and assoc...