Electronic Medical Records Senior Analyst

JOB DESCRIPTION
1. Provide Technical/Clinical Assistance with the Epic Systems
Troubleshooting system issues: Diagnosing and resolving problems related to Epic modules (e.g., EpicCare, Radiant, Willow, etc.).
Supporting clinical users: Assisting physicians, nurses, and other healthcare staff with system navigation, order entry, documentation, and reporting.
Workflow optimization: Collaborating with clinical teams to ensure Epic supports efficient and accurate clinical workflows.
Training and guidance: Offering just-in-time training or refresher sessions to end users on Epic features and best practices.
2. Perform Thorough Functional and Technical Reviews via ServiceNow Tickets and Hotline and Provide Guidelines to End Users
3. Delegate Tasks/Ticket Assignment to the Rest of the Offshore Team
4. Prepare Weekly Performance Report
Professional & Technical Skills:
- Required Skill: Expert proficiency in Healthcare Management.
- Additional Good To Have Skill...