(Electronics) Engineering Manager

(Electronics) Engineering Manager; Stoke-on-Trent, Staffordshire; circa £55K depending on skills / expereince
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An Industrial Electronics specialist who specify and build high-technology solutions for a variety of industrial markets, is looking to hire an Engineering Manager to lead a small team of office-based Technical Engineers.
Responsibilities of the Engineering Manager
Lead, coach and develop the Technical Support team, supporting training and professional development initiatives across the electronic engineering function
Take ownership of complex technical escalations and strategic customer critical issues
Drive continuous improvement of technical support processes through SLA and process performance measurement
Plan and deliver technical and product training for internal teams
Support the Head of Technical and R&D to del...