Elevator & Escalator Key Account Manager

**Key Responsibilities**

**Strategic Account Ownership**

+ Own overall relationship management for assigned strategic accounts, serving as the primary customer advocate and internal coordinator.
+ Develop and execute account growth plans aligned with commercial objectives, including opportunity identification, forecasting, and pipeline visibility.
+ Gain and maintain a deep understanding of customers’ business goals, challenges, and operating models to deliver tailored solutions.

**Cross‑Functional Leadership**

+ Lead cross‑functional coordination across sales, product, technical, logistics, marketing, and support teams to deliver integrated solutions and seamless customer experiences.
+ Partner with Sales to align on customer commitments, ensuring clear, realistic expectations and transparent communication.
+ Lead preparation and delivery of proposals, contracts, customer business reviews, and strategic presentations.

**Customer...