Eligibility Representative

**Job Description :**

The job holder is responsible for member level details in the internal system. He/she will be responsible for any endorsement requests, queries and issues related on member level to be completed within the agreed turnaround time.Working directly with client managers (new & retention) on membership list & validating with Yakeen to achieve 100% upload within 48 hours & minimizing fallout below 1% (excluding duplicate insurance) after client confirmation.

**Responsibilities :**

**- Handle day to day activities related to Member endorsements Addition**

**Deletion, Update requests.**
**- Validate and process requests as per Regulatory Guidelines.**
**- Standard Operating Procedures and Business Processes in line with agreed KPI/TAT.**
**- Upload member documents in Compliance repository for future audit and review.**
**- Acknowledge and confirm completion of requests via ticketing portal.**
**-** **Fallouts & Duplica...