Job Description
Delve Recruitment is a full-service recruitment agency with a mission to provide the most efficient and effective recruitment for all our clients and to positively impact people's lives by facilitating accurate pairings between employment opportunities and their talents.
This is regarding a full-time, remote opportunity with working hours from 10:45 pm to 7 am Philippines Standard Time, Monday to Friday.
Email Support Specialist:
As an Email Support Specialist, you will be the primary point of contact for our clients and candidates, providing timely and accurate assistance through written communication. You will be responsible for resolving inquiries, troubleshooting issues, and ensuring a seamless experience for every user.
Key Responsibilities
- Manage and respond to a high volume of incoming emails with a focus on quality and resolution speed
- Troubleshoot user issues by providing clear, step-by-step instructions and technical guidanc...
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