EMEA CRM Operations Admin (m/f/x)

**Job Description:**



**The Impact You’ll Make in this Role**



As an **EMEA CRM Operations Admin** , you will have the opportunity to explore new ideas and collaborate with innovative and diverse colleagues across the globe.



**Here, you will make an impact by:**



+ Monitoring CRM work queues, managing incoming requests, and resolving issues within SLA timelines

+ Managing Salesforce reports, dashboards, public groups, and queues

+ Identifying data quality and process improvement opportunities, analyzing delays, and recommending corrective actions

+ Supporting team strategy, business transitions, and preparing metric reports and ad hoc analyses

+ Training and consulting internal stakeholders; overseeing end‑to‑end processes and escalating issues when necessary

+ Managing CRM‑related projects, delivering assigned tasks within SLA

+ Participating in system impl...