Emergency Response Specialist at Northern911

Become the vital voice of support during emergencies as an Emergency Response Specialist with Northern911. In this role, you'll manage urgent calls and provide critical support for communities across North America.
As an Emergency Response Specialist, you will work directly with callers in life-threatening situations to ensure the right help is dispatched efficiently. You’ll utilize advanced communication systems to gather key information and relay it to emergency agencies. Your expertise will make a tangible difference in crisis moments, requiring exceptional composure and communication skills.
Key Responsibilities:
• Receive and assess incoming emergency calls
• Dispatch fire and emergency services accurately
• Operate communication consoles and software
• Maintain a calm and positive demeanor in crises
• Protect sensitive information with utmost confidentiality
Requirements:
• Secondary School Diploma required
• Prior experience in emergency services pr...