eMPF Service Centre Executives / Senior Executives

HKT
Full Time Hong Kong, Hong Kong Information and Record Clerks
Posted:
March 02, 2026
Location:
Hong Kong, Hong Kong, Hong Kong

Job Description

Job Duties

  • Provide counter service to walk-in and pre-booked customers
  • Educate client to adopt eMPF digital tools
  • Support the MPF administration process for visitors 
  • Perform services according to company rules and relevant regulatory requirements
  • Education / Qualification

  • Form 5 graduate
  • Skills / Knowledge

  • Good communication and presentation skills and frontline experience
  • Patient and enjoy team play
  • Positive mindset and good problem-solving skills
  • Familiar with checking customer profile with back-office system
  • Fluent in English or Mandarin is a plus
  • Working Experience 

  • At least 1 year of client service or frontline experience
  • Familiar with mobile applications and webpage usage (i.e. online application forms and searching for information on government websites)
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    Job Overview

    Job Type: Full Time
    Location: Hong Kong, Hong Kong
    Posted: March 02, 2026
    Deadline: April 11, 2026