Empire Life Underwriting Supervisor Role

Join Empire Life as an Underwriting Supervisor, focusing on Non-Complex Markets with the option for hybrid or remote work across Canada. Lead a skilled team while optimizing the quoting process.
In this vital role, you'll be responsible for managing a team dedicated to non-complex underwriting cases. Emphasizing leadership, performance management, and operational efficiency, you’ll ensure team members receive the support and training necessary for success while meeting service expectations in the underwriting workflow.
Key Responsibilities:
• Lead and develop the Non-Complex Underwriting team
• Ensure workflow meets and exceeds service standards
• Provide second-level problem escalation and solutions
• Monitor performance metrics for continuous improvement
• Uphold compliance with service standards and procedures
Requirements:
• 3+ years of experience in group insurance
• Previous supervisory experience is a plus
• Preferred knowledge of case underwriti...