Employee Relations Associate Analyst

Citigroup
Full-time Heredia, Costa Rica other-general
Posted:
June 13, 2026
Location:
Heredia, Costa Rica, Costa Rica

Job Description

The Employee Relations Associate Analyst is an entry-level position responsible for providing case management support throughout all phases of Employee Relations investigations. This role reports to an Employee Relations Senior Manager and operates in close coordination with a group of Employee Relations investigators. The overall objective of this role is to support the effective resolution of employee issues while contributing to the development and implementation of workplace policies, programs and enhancements that promote a positive and compliant work environment.

**Responsibilities:**

+ Create and maintain investigative case files, ensuring all relevant documentation and data are accurately captured and organized within the case management system (e.g., CMS)
+ Support all phases of Employee Relations investigations, including intake, planning, fact-finding, and case closure
+ Develop foundational investigation skills through participation in interviews a...

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Job Overview

Job Type: Full-time
Location: Heredia, Costa Rica
Posted: June 13, 2026
Deadline: June 18, 2026