Employee Relations Manager

We’re Hiring || Assistant Manager – HRBP (Customer Service Background Mandatory)

• Shift Details: Rotational Shifts (Majorly Night)
• Working Culture: 5 days a week

Key Responsibilities:

• End-to-end Grievance Handling & Conflict Resolution
• Attrition Management & Retention Strategies
• Strong knowledge & practical exposure to POSH compliance
• Driving impactful Employee Engagement initiatives
• Managing Exit Formalities & Separation processes
• Stakeholder management with Operations leadership
• Ensuring policy adherence and smooth HR operations delivery

Eligibility Criteria:

• Must have prior experience in Customer Service / BPO industry
• Proven expertise in HRBP functions
• Excellent communication & stakeholder management skills
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