Employee Relations Officer

– Cape Town, South Africa
TTEC, the customer experience organization that powers the world's greatest brands, is hiring an Employee Relations Officer in Cape Town South Africa, ideally with a background in Employee Relations / HR in local BPO Operations. You will join the mission of transforming customer experience and bringing humanity to business
Our People and Culture Team brings significant value and contribution to our company by always looking for innovative ideas and providing solutions as it pertains to people management agenda thus positively impacting business results.
What You'll Be Doing
As the Employee Relations Officer for TTEC South Africa, you will serve as a strategic ER partner to business leaders within South Africa. You will chair disciplinary and appeal hearings whilst managing complex relations casework.
The duties and responsibilities of the Employee Relations Officer will include, but not limited to:
Chair disciplinary enquiries and appeals in ...