Job Description
ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.
Our U.S.-client is a private transportation company specializing in behavioral health transport.
They are seeking a highly organized and calm-under-pressure EMS Dispatch & Scheduling Coordinator to support our daily operations. This role is critical in ensuring ambulance trips are captured, scheduled accurately, and staffed efficiently in real time.
You will be the first point of contact for hospital partners, manage trip requests through an online dispatch portal, and coordinate directly with EMTs in the field.
Working Hours:
Tuesday–Friday: 7:00am – 4:00pm EST (2pm – 11pm SA Time) Saturday:11:00am – 8:00pm EST(6pm – 3am SA Time)
These working hours are subject to change depending on day...
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