Encompass Administrator

Key Responsibilities

• Administer and maintain the Encompass LOS, including user setup, role-based permissions, and system configurations.
• Create, test, and deploy Encompass forms, business rules, fields, and automation to streamline loan processing.
• Monitor system performance, troubleshoot issues, and coordinate with Ellie Mae (ICE Mortgage Technology) support as needed.
• Ensure compliance with industry regulations and internal policies by configuring audit trails, reports, and compliance rules.
• Support system upgrades, enhancements, and integrations with third-party applications.
• Develop and maintain custom reports and dashboards to provide visibility into loan pipeline, compliance, and operational efficiency.
• Partner with lending, operations, compliance, and IT teams to gather requirements and deliver system solutions.
• Provide training, documentation, and support to end users on Encompass functionality and ...