End-to-End Service Design Architect

A leading service management firm in Auckland is looking for an experienced Service Architect to design service workflows and drive operational success. In this role, you will produce detailed service design documentation, support service aggregation, and work with various stakeholders for a seamless transition into business-as-usual operations. The ideal candidate will have a strong background in service management, ITIL knowledge, and experience with ServiceNow. If you're passionate about service design and operational excellence, we want to hear from you.
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