End User Service Engineer — Onsite Support & Automation

A global IT service provider is looking for an End User Service Engineer in Penang to provide onsite support for technical issues. The ideal candidate will have 4-8 years of experience in end-user service roles and possess excellent technical knowledge across key EUS technologies, including Windows and Mac OS. Responsibilities include incident resolution, local optimization, and collaboration with international support teams. Applicants should also have strong communication skills and a customer-oriented approach.
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