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End User Services Support Engineer.

Millennium Management
Full-time Japan, Tokyo Computer Occupations
Posted:
February 20, 2026
Location:
Japan, Tokyo, Japan

Job Description

End User Services Support Engineer

The End User Services Support Engineer is responsible for providing quality support services and proactive preventative maintenance in a fast pace financial company. This is a hands-on role requiring the ability to handle various priorities with expertise and exceptional judgment.

Principal Responsibilities

  • Deliver high-quality white glove 1st to 3rd line support to all users in a courteous professional manner.
  • Triage and manage issues that require engagement from multiple teams and provide transparency to senior management for major issues and potential escalations.
  • Produce technical documentation/knowledgebase articles.
  • Confident troubleshooting for Microsoft Windows OS, Linux OS (advantageous), Microsoft Office including O365, Trading & Market Data applications including Bloomberg, Mobile computing.
  • Strong analytical and problem-solving skills across the infrastructure stack including cloud tech...

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    Job Overview

    Job Type: Full-time
    Location: Japan, Japan
    Posted: February 20, 2026
    Deadline: April 01, 2026