End User Support

• End user / desktop support, Microsoft 365, Windows OS, endpoint management
• 12-month contract with a 12-month extension option
• Canberra location
• Must be an Australian Citizen

About the role

This role supports a modern, evolving digital workplace and plays a key part in ensuring staff can work productively and securely. As an End User Support Analyst, you will provide hands-on technical support across a broad end user environment while contributing to ongoing technology uplift initiatives, including cloud adoption and security enhancements. It’s an excellent opportunity for someone who enjoys solving problems, supporting people, and being part of a collaborative IT team.

Your duties will include:

• Providing first and second-level support for desktops, laptops, mobile devices, and peripherals
• Diagnosing ...