End User Support Specialist

We are hiring a Freelance EUC L1 / Smart Hands Support Engineer for onsite IT support assignments in Headingley, Manitoba, Canada.

Company: Sharp Brains Solutions

Location: Headingley, Manitoba, Canada

Job Type: Freelance / Contract / On-Demand Dispatch Support

Work Model: Onsite

Key Responsibilities:

• Provide onsite EUC L1 and Smart Hands support
• Troubleshoot desktops, laptops, printers, and peripheral devices
• Perform hardware installation, replacement, and basic break/fix support
• Assist with basic network connectivity and cabling tasks
• Update tickets and document completed work activities
• Coordinate with remote technical teams and follow operational procedures

Required Skills:

• Experience in Desktop Support, EUC Support, or Smart Hands support roles
• Knowledge of Windows OS, hardware troubleshooting, and basic networking
• Fami...