End User Technology & Infrastructure Coordination

Société Générale

Full-time Singapore, Singapore Financial Services,Investment Banking

Posted:

March 02, 2026

Location:

Singapore, Singapore, Singapore

Job Description

                    Reference 25000LIY
Responsibilities
Provide L1/L2 technical support for front, back office, and support functions. 
Lead or coordinate regional and local infrastructure projects (e.g., device refresh, OS migration, office moves). 
Oversee local contractors and vendors, ensuring compliance with SLAs, KPIs, and service quality standards. 
Monitor and report on end-user satisfaction, proactively identifying areas for improvement and driving service excellence. 
Manage vendor relationships, procurement processes, and contract reviews in alignment with SG global standards. 
Oversee IT asset lifecycle: provisioning, tracking, decommissioning, and replacement. 
Support Business Continuity Planning (BCP) and Disaster Recovery (DR) exercises. 
Collaborate with global and regional teams on incident and change management. 
Maintain and enhance documentation, knowledge base, and user training materials. ...
                

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Job Overview

Job Type: Full-time

Location: Singapore, Singapore

Posted: March 02, 2026

Deadline: April 11, 2026