Job Description
Job Description
The Endpoint Engineer Analyst 2 is responsible for deploying, maintaining, and troubleshooting a range of enterprise endpoints and desktop technologies. This role supports internal Dotdash Meredith employees by ensuring a seamless, efficient, and enjoyable end-user technology experience. The analyst works across platforms to implement best practices in system configuration, security, and performance, while also serving as a key point of contact for escalated technical issues.
Key Responsibilities
1. Provide L3 desktop support with effective and timely troubleshooting of complex issues in macOS and Windows OS, that can be related to (but not limited to)
■ Networking and security
■ OS migration, provisioning, and deployment
■ Software deployment, packaging, and installation
■ Hardware based issues
■ Virtual environments
2. Generate custom application packages and deployments.
3. Assist in o...
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