Endpoint Engineer

Position: Endpoint Engineer

Job Description:

Forward Air, Inc. is seeking an Endpoint Engineer who is responsible for developing, deploying, testing, and supporting all user endpoint devices including desktops, laptops, tablets, and cell phones. The Endpoint Engineer is also responsible for working tier 3 escalated issues, assisting other teams in the IT department with projects, and being the on-site face of IT for their location.

Core Responsibilities & Duties: 

+ Manage hardware imaging and deployment via Microsoft Intune

+ Oversee the deployment of security patches for operating systems and desktop applications

+ Provide tier three support across the enterprise for all software, hardware, and networking related issues

+ Ensure all client requests and operational problems are updated/resolved within a timely manner

+ In office support as well as remote support for locations without IT on site