Engaged Retail Manager for Customer-Focused Team Leadership

Shape exceptional shopping experiences as a Retail Manager, empowering your team to excel. Engage directly with customers while driving business priorities in an inclusive environment.
As a manager, you will take charge of leading a diverse team to achieve high standards in customer service. Key responsibilities include recruiting and developing talent, as well as actively addressing customer and team concerns. You will be at the forefront of operational strategy, impacting both team dynamics and sales performance.
Key Responsibilities:
• Empower team members to pursue their goals
• Oversee recruitment and training initiatives
• Lead by example in customer interactions
• Collaborate with leadership to handle escalations
• Execute strategies to drive business success
Requirements:
• Experience in retail or sales leadership roles
• Flexible availability for all shifts, including holidays
• French fluency required for Quebec positions; English for others