Engagement Associate

As an Engagement Associate in the local Operations team, the role is to provide a level of quality customer service unsurpassed in the hospitality industry. Through the establishment and maintenance of excellent client relations, you will act as the ‘face’ of The Executive Centre for all of our in-house and external clients. You will have strong customer service instincts, an eye for detail and a tendency to always go the extra mile for our clients.

Job Requirements:

• A minimum of two years customer service and administrative experience gained either in a Hotel Front Desk/Club Floor environment
• Customer-oriented with excellent interpersonal and communications skills, with an open mind to changes
• Good team player with a positive attitude and ability to work under pressure, juggling a variety of tasks
• Fluency in English and another mainstream local language, depending on location
• Good telephone manner and abil...