Engagement Coordinator (US Hours) - IT Recruitment

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Engagement Coordinator (US Hours) - IT Recruitment

Taguig, Philippines

Job ID: 12163

SUMMARY:

The Engagement Coordinator provides front-line customer service to internal team members, clients, vendors, and users for various supported Vendor Management Software solutions. Responsible for communicating ongoing issues through the appropriate escalation process and providing timely feedback and responses to end users. The Engagement Coordinator works with all parties within the Center of Excellence for problem resolution and must respond professionally while exhibiting strong customer service orientation when dealing with external clients. Responsibilities may include requisition review, entry, and maintenance using VMS technology, CM system, and other systems as required....