Engagement Manager

The Engagement Manager (EM) plays a pivotal role in managing and delivering professional services engagements, acting as the liaison between the services and sales organizations. With a 70% focus on project management, the EM ensures seamless execution of customer projects while maintaining clear communication and alignment with internal stakeholders. Additionally, the role retains all core responsibilities of an Engagement Manager, ensuring a balanced approach between project oversight and broader engagement management functions.

Key Responsibilities

1. Project Management & Services Engagement Oversight

• Utilise project management methodologies to plan, execute, and monitor service engagements effectively.
• Oversee project progress, ensuring timely, within scope, and budget-conscious delivery of services.
• Develop and manage project timelines, resource allocation, and key deliverables to opti...