Engagement & Retention CRM Expert at Nissan (Mississauga)

Join Nissan Canada as a Planner for Engagement, Retention, and Loyalty CRM in a hybrid role located in Mississauga. Focus on data-driven strategies to optimize customer retention and engagement initiatives.

In this full-time position at Nissan Canada Inc. (NCI), you will support critical customer engagement strategies requiring strong project management capabilities and analytical skills. A bachelor's degree in Business or a related field is necessary, along with experience in managing multi‑channel campaigns. You’ll collaborate across teams to deliver timely, impactful campaigns.

Key Responsibilities

• Design integrated customer communication campaigns
• Utilize customer data to boost retention and loyalty
• Develop and oversee the CRM campaign calendar
• Facilitate forecasting and reporting for service retention
• Align stakeholders efficiently before launching campaigns

Requirements

• A...