Engaging Community Associate Position at IWG

Join IWG as a Community Associate in Victoria, BC, where your customer service expertise will keep clients connected and supported. Foster an inviting community with your organizational skills.
Your primary duty will involve assisting customers and ensuring their needs are met within the centre. You’ll be responsible for managing various administrative tasks while collaborating with community members to create events. Your ability to build relationships and solve problems will be critical to providing top-notch service.
Key Responsibilities:
• Handle customer inquiries and service requests
• Coordinate with Community Manager for events
• Verify and manage invoices accurately
• Sort and respond to mail and package inquiries
• Maintain a clean and welcoming environment
Requirements:
• At least 1 year in a customer service role
• Strong problem-solving and communication skills
• Adaptable and positive mindset
• Proficiency in MS Office and IT tools
•...