Engenheiro de Qualidade Cliente

Your Role

• Managing and handling of customer complaints (including structured 8D responses)
• Monitoring corrective and preventive actions
• Direct interface with customers and internal teams (Production, Engineering, Logistics, Quality, etc.)
• Data analysis and monitoring of quality indicators (KPIs, PPM, Customer Scorecards)
• Participation in internal and external audits (IATF 16949, customers)
• Ensure compliance with customer-specific requirements

Your Profile

• Bachelor’s degree, preferably in Engineering.
• Proven professional experience is preferred.
• Knowledge of languages (English) (knowledge of French will be valued).
• Strong knowledge of automotive industry standards and references (IATF 16949).
• Experience with quality tools (APQP, PPAP, FMEA, SPC, MSA, 8D, 5 Whys, Ishikawa).

Required Qualities