Engine Field Service Technician - Level III

**DESCRIPTION**
Job Summary
A customer-focused individual contributor who demonstrates proficiency in performing **complex diagnostics, repairs, overhauls, and rebuilds** on multiple engine and power generation products, primarily at customer sites, with minimal supervision. The role supports **marine customers** and may provide technical guidance, coaching, and work direction to less experienced technicians while ensuring high standards of safety, quality, and customer satisfaction.

Key Responsibilities Customer & Field Service Delivery

+ Establish and continuously develop productive customer relationships by providing prompt, efficient, and professional service support.
+ Perform complex diagnostics, troubleshooting, repairs, overhauls, and rebuilds on marine engines and related systems at customer sites.
+ Translate customer complaints into structured troubleshooting plans using guided workflows, service publications, and specialized diagnostic tool...