Engine Field Service Technician - Level III

**DESCRIPTION**
Job Summary
This role is a customer-focused individual contributor responsible for performing complex diagnostics, repairs, overhauls, and rebuilds on multiple Cummins engine products at customer and company sites with minimal supervision. The role combines strong field service execution with data analysis, customer recommendations, and dealer support activities. The position may provide technical guidance and coaching to less experienced technicians while ensuring high levels of customer satisfaction, safety, and compliance.

Key Responsibilities Field Service & Technical Support

+ Perform complex diagnostics, repairs, overhauls, and rebuilds on Cummins engine products using specialized tools, documented procedures, and service publications.
+ Translate customer complaints into structured troubleshooting plans; validate repairs by duplicating complaints and documenting resolutions.
+ Carry out preventive maintenance activities as per docume...