Engineer, Customer Quality Assurance

REC
Full-time singapore, singapore Other-General
Posted:
June 08, 2026
Location:
singapore, singapore, Singapore

Job Description

Responsibilities
  • Process field claims in a timely manner for resolution
  • Drive customer issue resolution through claims management process, i.e. root cause analysis, containment, corrective action, quality controls improvements to prevent recurrence and increase detection efficacy
  • Work with regional Technical Product Managers to resolve field claims, i.e. failure analysis and site visits
  • Collaborate with cross-functional teams, contributing to the product FA or characterization
  • Provide timely engineering insights including failure analysis, technical reports and presentation
  • Handle customer visits and factory audits and product inspection
  • Develop & contribute to building knowledge base of degradation from product to material level
  • Design tests to detect infant mortality and mid-life product failures
Qualifications
  • Minimum bachelor's degree (engineering disciplin...

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Job Overview

Job Type: Full-time
Location: singapore, Singapore
Posted: June 08, 2026
Deadline: July 18, 2026