Engineer/ Senior Engineer- Modernization Sales

Customer relationship management
• Proactively develops and creates customer relationships in his/her area of responsibility
• Is accountable for developing KONE position in his/her customer base or market area
• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
• Ensures customer satisfaction and solving complaints with the rest of the KONE team
• Documents the customer and contact information, maintains customer data
• Promotes asset management plans with customers to support budgeting

Sell
• Proactively generates opportunities from existing customer base
• Collaborates with maintenance team for leads (maintenance technicians)
• Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets. Follows up leads from campaigns
• Is accountable for finding customer needs and that KONE’s solution matches with the needs
• Is responsible for pr...