Job Description
Ensure continuous operation and reliability of GDM OT systems by monitoring system performance, analyzing incidents, and coordinating timely recovery actions to minimize downtime and operational risks.
2.INCIDENT ANALYSIS & TROUBLESHOOTING LEAD
Act as the technical lead for system fault diagnosis and incident response. Analyze root causes of system failures, make technical decisions during incidents, and coordinate troubleshooting actions with technicians, contractors, and internal stakeholders.
3.SITE SUPPORT & TECHNICAL DIRECTION
Provide technical direction to technicians for site installations, configuration, validation, and troubleshooting, particularly for SCADA and AMR systems. Make on-site or remote support decisions to ensure issues are resolved effectively and in compliance with engineering and regulatory requirements.
4.SYSTEM CONFIGURATION & MONITORING
Maintain and configure system parameters, alerts, interfaces, and moni...
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