Engineering Manager - Voice Agents

Zendesk
Full time United Kingdom, United Kingdom Operations Specialties Managers
Posted:
January 30, 2026
Location:
United Kingdom, United Kingdom, United Kingdom

Job Description

Job Description

The Agentic Tribe is revolutionizing the chatbot and voice assistance landscape with Gen3, a cutting-edge AI Agent system that's pushing the boundaries of conversational AI. Gen3 is not your typical chatbot; it's a goal-oriented, dynamic, and truly conversational system capable of reasoning, planning, and adapting to user needs in real-time. By leveraging a multi-agent architecture and advanced language models, Gen3 delivers personalized and engaging user experiences, moving beyond scripted interactions to handle complex tasks and off-script inquiries with ease.

As the Engineering Manager for the Voice Agent Team, you'll lead a team of talented engineers and researchers to build the future of conversational AI. Your core mission is to develop and scale multiple voice agents, creating powerful tools that allow our clients to deploy seamless, voice-first experiences. You'...

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Job Overview

Job Type: Full time
Location: United Kingdom, United Kingdom
Posted: January 30, 2026
Deadline: March 11, 2026