Engineering Operations Director

Operations Director - JLL Workplace Management

Department: Workplace Management (WDO)
Reports to: Executive Director of Engineering

Position Overview

JLL Workplace Management seeks an experienced Operations Director to lead technical operations and hard services delivery across our diverse client portfolio. This senior leadership role requires a proven track record in facilities management, technical systems oversight, and team leadership within complex commercial environments. The successful candidate will drive operational excellence, client satisfaction, and business growth while managing multi-disciplinary engineering and technical services teams.

Key Responsibilities

Strategic Leadership

• Drive the strategic direction of hard services operations across assigned portfolio, ensuring alignment with JLL's service delivery standards and client objectives.
• Develop and execute business plans that expand serv...