English CS Live Chat - Yogyakarta

Teleperformance

Full-time Indonesia, Special Region of Yogyakarta Information and Record Clerks

Posted:

March 02, 2026

Location:

Indonesia, Special Region of Yogyakarta, Indonesia

Job Description

Overview
Customer Succes Specialist
 Responsibilities 
Answering an Incoming Calls, Chats and Respond to Emails.
Handle Customer Inquiries by Email and Social Media.
Provide Customers about Product and Service Information.
Identify and Escalate Priority Issues.
Documenting All Call Information According to Standard Operating Procedures.
Complete All Call Logs.
Updating customers profile into computer.
Conduct customer surveys to ascertain level of customer service.
 Qualifications 
Fresh graduates welcome!
High School grads with CS BPO experience
English B2 minimum
Excellent written English
Communicative
Willing to work in SHIFTING SCHEDULE including Weekend and Public Holiday
Willing to place in YOGYAKARTA

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Job Overview

Job Type: Full-time

Location: Indonesia, Indonesia

Posted: March 02, 2026

Deadline: April 11, 2026