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Job Title: Cafe Supervisor

Location: Belanga Cafe (Pelabuhan tanjung pelepas)

We are looking for a dedicated and energetic Cafe Supervisor to join the Belanga Cafe team. You will be responsible for overseeing daily operations, ensuring our guests receive exceptional service, and maintaining the high standards of food quality and cleanliness that define the Belanga cafe. The ideal candidate is a natural leader with a passion for traditional Malaysian cuisine and hospitality.

Key Responsibilities

* Operational Leadership: Supervise the day-to-day activities of the front-of-house and back-of-house teams to ensure smooth service flow, especially during peak hours.

* Customer Excellence: Act as the first point of contact for customer feedback; resolve complaints professionally and ensure every guest leaves satisfied.

* Staff Management: Assist in training, mentoring, and scheduling staff. Ensure team members follow standard operating procedures (...