English-speaking Customer Service Representative

Your potential has a place here with TTEC's award-winning employment experience. As an English-speaking Customer Service Representative, working onsite in Cape Town, South Africa you’ll be a part of bringing humanity to business. #experienceTTEC

What You’ll Do

Do you have a passion for helping others and giving them peace of mind? You’ll work to resolve the customers’ inquiries, whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile. You’ll be the difference between their customer experience being just average or exceptional, facilitating effortless resolution.

During a Typical Day, You’ll

• Answer incoming calls from U.S.-based customers for the largest home improvement retailer in the United States
• Provide accurate, valid, and complete information by using the right tools, methods, and processes
• Some upselling of products or services to existing...