Enterprise Customer Success Director: Scale & Impact

A leading media creation platform is looking for a Director of Customer Success in Montreal to lead their CSM team and establish best practices for customer engagement. The successful candidate will bring over 8 years of experience and a proven track record in SaaS environments, driving retention and expansion across enterprise customers. This role involves developing a team, implementing scalable programs, and shaping the product strategy based on customer insights. Competitive benefits and a supportive workplace await.
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