Job Description
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
Management and follow-up of backoffice operations of fixed services of corporate customers and execution of studies that will affect the solution rate of customer-facing operations
Who you are
Ensuring the management of contracts and KPIs with the business partner.
• Quality in partner management, making monthly reconciliation for business improvements.
• Taking action on the training needs of...
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