Enterprise Service Desk Specialist

**Description**



**More About the Role:**

The Defense Group of Leidos has an exciting opportunity for an Enterprise Service Desk Specialist to support efforts for the OCONUS Enterprise Network (ONE-Net) portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Yokosuka, Japan.



NGEN-R SMIT is the largest IT services program for the Navy, inclusive of cybersecurity services, network operations, service desk, and data transport. Leidos supports the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.



This position is responsible for assisting the ONE-Net Enterprise Service Desk Manager in managing daily service desk activities in a Follow the Sun model with physical service desks located in Yokosuka, Japan. The individual hired for this role must possess stro...