Enterprise Software Analyst

Enterprise Software Analyst

Position Summary

The position is responsible for evaluating business processes, identifying areas for improvement, and developing solutions to enhance organizational efficiency. The position leads project activities, report preparation, and supports the implementation of new and updated systems or processes. The role serves as an enterprise-level resource for software platforms, providing expert advice, recommendations, and leadership to ensure system reliability, performance and alignment with organizational objects.

Responsible For

• Support and contribute to the development and enhancement of IT systems frameworks for IT requests, Incident Management, and Change Management.
• Collaborate with IT and business units to identify, assess, and document IT controls and systems.
• Gather, analyze and document business information related to policies, procedures and data to clarify business issues an...