Enterprise Solutions Specialist Ii (Guadalajara)

Enterprise Solution Specialist IIEssential Duties and ResponsibilitiesFull understanding of business process requirements with ability to identify process or system gaps and appropriate resolutionsHave strong functional and/or system configuration knowledge in order to design solutions to fulfill business requirements with related functional and development teamsAbility to write valid functional specification documents including understanding of table structures, fields and entity relationships.Ability to mentor ESS I team membersEffectively drive business system process and integration improvements with business process ownersServe as escalation point for troubleshooting issues per OLA and SLAProvide functional advice and assistance to other IT teams as necessaryParticipate in the exchange of ideas and information within the project / department personnelProvide status updates of assigned projects to the project teamAsk questions; encourage input from team membersCommunicate and pr...