Enterprise Support Manager, Enterprise Support

Description
We’re seeking a Enterprise Support Manager to lead a team of Technical Account Managers (TAM) based in Singapore.
Our TAM’s are trusted advisors who help some of the most iconic businesses in the world, ensuring their long term success with our services. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. The team provides advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. You’ll help craft and execute strategies to drive our customers’ adoption and use of AWS services.
Key job responsibilities
As a Leader You Will

• Lead a team of Technical Account Managers (TAMs)/ Customer Success Managers to solve business problems
• Influence the strategic direction of your team and delivery to improve the customer experience
• Drive internal strategic communications